Please be aware when ordering candles there is a processing time of 14 days as all candles are made to order. If you need an item shipped sooner than the 14 day time frame please message me first so that I can ensure I have the stock to do this before you place your order.
Our shipping options are-
UK standard shipping: 3-5 working days once shipped (no tracking provided)
UK tracked & signed for: 1-3 working days once shipped (tracking number provided)
Standard international airmail: 2-3 weeks once shipped depending on location (no tracking provided)
Tracked international airmail: 1-2 weeks once shipped depending on location (tracking number provided)
PLEASE BE AWARE DUE TO COVID:19 WE ARE CURRENTLY EXPERIENCING DELIVERY DELAYS OF UP TO 3 WEEKS FOR INTERNATIONAL ORDERS AND UP TO 1 WEEK FOR UK ORDERS.
Gift Wrapping and Packaging
All orders are packaged with love and care, suitable for gifting. If you would like a gift message or personalisation, simply add these instructions in the notes section at checkout.
(Also if you go by something other than the name you were given at birth, we are always happy to make the personalisation out to your true name, even if you need to have the exterior of your package be addressed to your deadname or initial. Just let us know what you need in the notes section.)
We use biodegradable packing peanuts (these can be rinsed away down the sink without harming our beautiful oceans!) Our bubble wrap is also biodegradable, our tissue paper is acid free and we encourage you to recycle/reuse your glass jars when they're empty! We've seen customers planting cactuses in their jars, using them for bathroom storage, and as pen/makeup brush holders - the possibilities are endless!
We love creating custom candles for you! Simply email us at firstname.lastname@example.org letting us know your vision and we will do all we can to bring that vision to life for you!
Our candles are made from 100% eco soya wax hand poured in small batches.
Due to the nature of the wax you may experience 'frosting' which resembles tiny snowflakes or some cracking- this will not affect the performance of your candle!
However to reduce these possible affects, store your candles at room temperature and out of direct sunlight.
Please trim your wick to 1/4 inch before each burn and allow your candle to burn long enough for the top to melt fully before extinguishing for optimal scent throw and to avoid tunnelling.
for more on candle safety, visit our candle care & safety page.